City
City of Duncanville
City Hall at 203 E Wheatland Road, which also houses utility billing and the police department. Use duncanvilletx.gov, since duncanville.com carries older content and some links differ between them.
City
Start Water & Sewer
The city provides both, at 203 E Wheatland Road. Budget about a $75 deposit per meter. Garbage is bundled onto the water bill, so this one call covers most of your utilities.
Utilities
Current Utility Rates
Rates rose on October 1, 2025. One thing that catches people: the city changed payment processors the same day, so anyone with recurring payments had to re-enrol. Do not assume a previous owner's setup carried over.
Utilities
Trash & Recycling
Republic Services. Trash twice weekly by location, recycling weekly, brush and bulk twice a month. Bags at the curb by 7am, closed, under 35 pounds. Service centre on Shady Trail.
City
Permits & Inspections
More important here than in a newer city. You need permits for panel changes, rewiring, pigtail remediation, water heaters, HVAC, sewer replacement, roofing and foundation repair. Keep the paperwork; it is what satisfies an insurer or an FHA appraiser later.
Health & Safety
Duncanville Police
203 E Wheatland Road, roughly 63 sworn officers. Non-emergency is 972-223-6111, option 4, answered by the regional centre in DeSoto that also serves Cedar Hill. Business-hours administration is 972-780-5000.
Health & Safety
Duncanville Fire & EMS
A career department across two stations, with administration at 1530 S Main Street. Forty-three of about forty-eight operations staff are paramedics, and the city runs two intensive care ambulances at all times.
Property & Home
Floodplain Management
The city has about 480 acres of floodplain along Ten Mile Creek, Horne Branch and Mauk Branch. The floodplain administrator can confirm whether a parcel sits in a hazard area and give you the base flood elevation.
Parks & Rec
Duncanville Recreation Center
201 James Collins Boulevard, open from 6:30am on weekdays. It shares the building with the public library, which makes one stop do double duty.
Community
Duncanville Public Library
201 James Collins Boulevard, alongside the recreation centre. Open until 8pm Monday through Wednesday. Cards, programmes and meeting space.
City
City Council & Calendar
A seven-member council meeting the first and third Tuesdays, under Mayor Greg Contreras, installed in May 2024. Agendas, minutes and the community events calendar live here.
Community
Tri-City Animal Shelter
1150 E Pleasant Run Road in Cedar Hill, jointly funded by Duncanville, Cedar Hill and DeSoto. Adoptions, lost pets and impounds for all three cities.
County & Taxes
Dallas Central Appraisal District
Your value, your exemptions and your protest. Also where you confirm the certified rate, which matters here because published figures for the city rate differ slightly between sources.
Property & Home
Homestead Exemption
File free with Dallas CAD before April 30. Know what you are filing for: neither the city nor the school district offers a general percentage exemption, though both give meaningful relief at 65 and for disability.
County & Taxes
Dallas County
County clerk for deeds and records, the tax office for payments and vehicle registration, and the sheriff. Elections run through Dallas County Votes.
Property & Home
FEMA Flood Map Lookup
Check the address before you write. Then confirm with the city floodplain administrator, since the map and the parcel do not always tell the same story at the edges.
Utilities
Electricity
Deregulated, with Oncor as the delivery utility. Shop retail providers through Power to Choose, the official state site. Oncor handles outages whoever you buy from.
Utilities
Atmos Energy
Natural gas citywide, a single regulated provider with no shopping involved. If you smell gas, leave the house first and call 911, then Atmos.
Utilities
Internet & Fibre
Better than an older city usually manages. AT&T Fiber reaches roughly eighty percent of Duncanville with symmetrical speeds to 5 gigabit, and Spectrum cable covers well over ninety. Check your exact street.
Schools
Duncanville ISD
710 S Cedar Ridge Drive. One district serves the whole city, which is rare here. But it is mid-reconfiguration with campuses closing and relocating, so verify your assigned school for the year you enrol.
Schools
TXschools.gov
State accountability ratings direct from the Texas Education Agency, updated annually and more current than any third-party score.
Schools
Beyond the District
Advantage Academy is a tuition-free public charter running pre-K through twelve, physically inside Duncanville on West Wheatland. Dallas College is the dual credit partner behind the district's Collegiate Academy.
Health & Safety
Methodist Southwest Medical Center
3500 W Wheatland Road, about three miles out and the nearest hospital and emergency room. A 300-plus bed teaching hospital with the region's only Level III Trauma Center. Called Methodist Charlton until 2026.
Health & Safety
Urgent Care in Town
Concentra at 814 E Camp Wisdom Road and Wellness First at 310 S Clark Road. Note there is no hospital or freestanding ER inside the city; the nearest 24-hour freestanding ER is in Cedar Hill.
Community
Armstrong Park
100 James Collins Boulevard, and former Air Force station land. Inside sits the Duncanville Historical Park with the 1888 Music Room, saved when the old school was razed, and a windmill.
Community
Duncan Switch Street Market
Third Saturday of the month from March through November, downtown at Main and Center. Named for the original railroad switch, and run by the Chamber as a small-business incubator.
Community
STAR Transit
Serving Duncanville since July 2023, and more flexible than a fixed route. Dial-A-Ride books ahead and connects into DART; STARNow is same-day on demand. Duncanville is not a DART member city.
Community
Dr Pepper StarCenter
1700 S Main Street. An ice rink in the middle of a South Dallas County suburb, running public skating, hockey and figure skating all year.
Community
Chamber & Economic Development
The Chamber runs the member directory and the street market. The city's development corporation handles incentives and funded the Wheatland Plaza redevelopment.
Community
Local News
Focus Daily News is the paper of record for Duncanville, DeSoto, Cedar Hill, Lancaster and Glenn Heights, and covers council business the larger outlets skip.
New to Texas
Texas DMV
Register and title a vehicle within 30 days of moving, filed through the Dallas County tax office.
New to Texas
Texas Driver License
Transfer an out-of-state license within 90 days. There is no DPS office in Duncanville; the nearest is in Cedar Hill on West Beltline Road. Book an appointment rather than walking in.
New to Texas
VoteTexas.gov
Register through Dallas County Elections. Registration closes 30 days before an election, and Duncanville city elections fall in May.
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Links verified September 2026. The city operates two web domains, duncanvilletx.gov and duncanville.com, with the former current and some deep links differing between them, so a few entries above link to a parent page rather than a confirmed deep link. Several items could not be fully verified and should be confirmed directly: the exact certified 2025 city tax rate, which appears differently across published compilations; whether the city runs a household hazardous waste programme; the fire department's ISO rating, which is not published online; the current police chief following Chief Stogner's departure in July 2026; and the Duncan Switch Street Market's current schedule and web address. The Dallas County tax office, county clerk, elections and driver license deep links were listed from official domains but not individually re-fetched; confirm each resolves and that phone numbers are current before going live. There is no DPS driver license office in Duncanville; the nearest is in Cedar Hill and its exact suite should be confirmed on the official DPS locator. Repair cost figures referenced elsewhere on this page are market ranges rather than quotes. This directory is provided for general reference and is not an endorsement of any organisation, contractor or service. Bobby Franklin, REALTOR®, TREC #0805459, Legacy Realty Group – Leslie Majors Team.